Customer feedback is a marketing term, which defines customers’ opinion about products or services.
Marketers leverage customer feedback to enhance customer experience and increase sales. Some leading mobile app development companies in USA are largely using customer feedback to improve their services.
The following six points will tell you why customer feedback is important to your business.
1. Helps to know customer taste and satisfaction
Knowing the customers’ taste will help you check whether the product has met customer satisfaction or not. Customer feedback can help you create better products and you can easily know customers’ taste with them.
Customer can be collected through many ways like sending email, push notification or using mobile app rating. Some mobile app development companies are helping their customers get customer feedback through well integrated rating feature.
2. Build better products or improve existing products
Based on the
